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AVG False Positive PDF Print
Monday, 19 May 2008

Announcement Icon The very latest AVG 8 definition is currently falsely reporting the "Klone.P" virus for the Midi_IO channelset.

Edit: 19 May 2008 - 20:52:
AVG has now updated its definition and the issue seems to have been resolved.

Please update your AVG DB definitions to the latest (1455 or above).
Thank you for your patience and again please accept my apologies for any inconvenience this may have caused.

The Midi_IO channelset uses a 3rd party protection software layer which is currently falsely detected as a threat by the latest AVG definition engine. This is only a false positive and is not actually a threat. It is nonetheless very inconvenient and the developer of the protection software is currently in touch with the AVG team to ensure that this issue is resolved as soon as possible.

In the meantime though, the only work around available is to disable AVG from scanning your Midi_IO and/or Quest3D folder(s). To do so:

1. Start AVG user interface
2. Select 'Tools' - Advanced settings
3. Select 'Resident Shield' - 'Exceptions'
4. Click on 'Add Path'
5. Browse to the path to be excluded from AVG scanning
6. Click on OK

I will make another announcement here as soon as the issue has been dealt with or when and if I have more information about this.

Please accept my apologies for any inconvenience this may cause.

Last Updated ( Monday, 19 May 2008 )
 
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